Returns & Exchanges
At ReformA, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused items in their original packaging.
Initiate Your Request
Contact our support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Prepare the Package
Carefully pack the unused beauty products in their original boxes to ensure they are not damaged during transit.
Ship the Items
Affix the provided shipping label to your parcel and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing